*update* Thanks to Dave for the idea,
*update* Thanks Garrett, see his comment below. We may all be wise to send USAA a suggestion via the feedback link. Just remember to be nice. The last thing we need is for USAA to decide to implement better browser detection to specifically block linux. Or worse, implement Silverlight. In the meantime:
Just set your user agent using a firefox addon to:
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; sv-SE; rv:1.9.0.8) Gecko/2009032608 Firefox/3.0.8
If you have trouble adding that user agent, here is what I did after you install the add-on above:
Tools-->User Agent Switcher-->Options-->Options
Useragents-->Add
Description: Firefox Macitosh Intel for USAA (or whatever you want)
Useragent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; sv-SE; rv:1.9.0.8) Gecko/2009032608 Firefox/3.0.8
OK
OK
Make sure you switch to that user agent before even going to USAA.
And make sure you have the java plugin and you are good to go! Thank you macintosh for having a marketshare to help us linux fools get stuff working. The macintosh java client allows you to simply select pre-scanned checks with your choice of software. Nice!
Note: This assumes you can get your scanner to work in linux which is assuming quite a bit :-)
Wednesday, April 8, 2009
USAA Deposit at Home on Linux
Subscribe to:
Post Comments (Atom)
15 comments:
I've tried adding your user agent (well done; didn't get USAA's message, "You don't meet the minimum system requirements" or anything like that), but am having problems when I get to that section were I'd scan the check (or, apparently, upload the image of the scanned check).
I've got my scanner working in Linux, which is great. And I know the java plugin is installed. But I'm a newbie to Linux (Ubuntu), and am confused - by a lot of aspects of Linux, frankly.
You wrote, "The macintosh java client allows you to simply select pre-scanned checks with your choice of software." How can I install the Mac java client if the OS I'm running is Linux?
That last bit was just an aside-- you don't use any Macintosh software to get this working.
What you do is scan in your checks to JPG files using the software of your choice. I use XSane for this. So when you go to USAA it will say something like "scan your checks black and white at 200DPI with whatever software you use to do that".
So, assuming you've scanned the front and back of your check to filenames like front.jpg and back.jpg, you go to USAA, go to deposit at home, enter the check amount. Then a java plugin will launch and give you a BROWSE button. You just click that and upload front.jpg. Then it shows you the check on the screen and asks you to crop it. Then you do the same with back.jpg. That's pretty much it. If you don't get the java plugin then something is wrong with your Java. I use Debian Lenny so you should be able to get Ubuntu to work since it is nearly the same. Just install package sun-java6-plugin.
I keep saying java plugin but I should be saying java applet. That's the interface that USAA displays on the web page using the java plugin. You can test your java plugin here:
http://www.java.com/en/download/help/testvm.xml
Hey, thanks for the quick reply. Must be an issue with the Java applet, then, which I thought was installed correctly, but isn't giving me any interface for uploading scanned jpegs.
Thanks for the clarification on the Mac software question, too - the only reason why I was confused was because, when you're using, say, a Mac user agent, and you go to Java's website, it gives you the instructions for downloading/installing the Mac version, not the Linux. I couldn't imagine you'd be able to install the Mac version under Linux, but I've been surprised before, you know?
Thanks again - I'll give the whole thing another go.
Success! Thanks again.
Also, for anyone else who might land on this posting and be wondering about installing Java in Ubuntu, a friend of mine directed me to this page:
http://www.ubuntugeek.com/how-to-install-java-runtime-environment-jre-in-ubuntu.html
Awesome, glad you got it working. Now you should do the USAA feedback thing and beg them to allow Linux users to use the Macintosh version of their software-- so we don't have to do this silly useragent stuff! I submitted one but haven't heard anything back other than "Thanks, we value your comments!" or whatever.
brien, can you be more specific on setting up user agent switcher? is this still working for you?
Thanks!
david
Hi, David,
Don't know about Brien, but it's still working for me. I just deposited a check yesterday.
Not sure what your question is, so just to supplement what Brien said in the original post:
You want to do a Google search for "Useragent Switcher". This will pull up the Firefox add-on by that name (currently, the link is at https://addons.mozilla.org/en-US/firefox/addon/59 - and the developer has it available for download at http://chrispederick.com/work/user-agent-switcher/
Run the download and install, and restart Firefox.
Then, choose Tools --> Useragent Switcher --> Options --> Options.
A settings window opens.
In the left-hand panel are two options: "General" and "User Agents." Choose "User Agents," then "Add." A new settings window opens, with several form fields.
You're only interested, to use Brien's brilliant little workaround, in the top two fields. In the first one, "Description," put whatever you want to put to let you know that that's what you'll choose (I have "USAA Deposit at Home," or something like that). In the second, copy and paste the text, "Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; sv-SE; rv:1.9.0.8) Gecko/2009032608 Firefox/3.0.8". Then click, OK, and OK again.
Perhaps, just to make sure the settings "take," you can close out Firefox and re-open it.
In any case, whenever you need to deposit a check, the FIRST thing you should do after opening Firefox, BEFORE you go to USAA's website at all, is go to Tools --> Useragent Switcher, and choose the one you set up using Brien's settings. THEN go to USAA. I find that, if I forget to do this, and switch the Useragent AFTER having opened USAA's website at ANY time during the current Firefox session, it doesn't work. Start fresh: Close Firefox, re-open it, switch Useragents, go to USAA.
If this still isn't working, then my guess is, you've probably got a problem with Java, which was my issue --- EVEN THOUGH certain other Java apps were working ok in Linux. Uninstall Java and reinstall it using the Ubuntu Forums site I referenced above.
And again, thanks to Brien for the original post. I was really pulling my hair out.
Thanks, this worked perfectly for me. I was getting ready to set everything up in a virtual box when I came across this post.
I was unable to change my printer to scan at 200 DPI per USAA requirement. I am using Ubuntu and Xsane version 0.996
Hmmm. I'm not sure why that's not working for you. I'm not at my computer that runs Ubuntu right now, but I do remember that the setting to change the DPI is in the main window for XSANE. I usually select flatbed/ADF, which (if I'm remembering correctly) resets the DPI to 0. Then I select the X and the Y DPI, and I'm set.
If all of that sounds like I'm stating the obvious, I apologize - maybe take a screenshot of what you're seeing and put it up somewhere it can be shared, like Picasa, and provide the link.
You may have already seen this, but in case not, the XSANE tutorial can be found at
http://www.xsane.org/doc/sane-xsane-save-doc.html
Good luck!
William
I thought mine was missing for a moment there (trying a new scanner)-- then I went to View--> Show Resolution List. Now it is there, look for the black dots and either a slider or a drop-down menu. Weird thing is now I can't get it to disappear again. Maybe I was crazy.
Huh! Yeah, I've never seen that option! And I'm the kind of guy who likes to play around with all the settings and really learn a program.
Hey guys,
BTW... I am using your technique these days to use the deposit@home feature and it works great! However I am writing to actually request your help. I am currently trying to get the USAA web team to lift the linux/other OS restrictions from their website.
Everyone who sees this and would like to be able to use their system with USAA please do the following:
1. Open up your USAA account and go to the message center (located at the very top right of the website: Messages).
2. Start a new message with them (right side "Send a new e-mail to USAA).
3. Under topic select "feedback" then "Website" then "suggestion".
4. Subject "Deposit@home unlock OS"
5. Copy this text, "Attn: Anthony Garza
I would like to express my desire to see the USAA Deposit@home website drop its OS restrictions so that I may use an OS of my choice. I understand there are concerns of using various configurations and so would ask that a "Use Unsupported" option be implemented. This offers alternative users the ability to use the site while also keeping costs low for the USAA deposit@home support team. Thank you for your time and consideration.
//Signature//"
Brien,
Your blog is the #1 hit to deposit at home linux on google and so I was wondering if you could do me a favor. Would you please consider updating your blog to list the above recommendation? Thank you.
All right, guys, once again I'm back. For the last few weeks, on my home computer, on my laptop, and on my work computer, I've been encountering the following message: "There was an error starting Deposit@Home. Please press "Cancel" to try again." Java is installed correctly on all of them, and all previous Java versions have been uninstalled. The User Agent string I'm running is the same as always: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; sv-SE; rv:1.9.0.8) Gecko/2009032608 Firefox/3.0.8.
I know the error message is as generic as you get, but any thoughts? Anyone else encountering this?
Thanks!
William.
Post a Comment